Contest Terms & Conditions
I. Contest Details, Concept and Participation:
1. These terms and conditions apply to the "Ujala Happiest Onam" program for customers (hereinafter referred to as Contest") sponsored and launched by Jyothy Labs Limited (CIN L24240MH1992PLC128651) (“the Company/we/ us/ our”), incorporated under the Companies Act, 1956 and having our registered office at ‘Ujala House’, Ram Krishna Mandir Road, Kondivita, Andheri (East), Mumbai -400 059, wherein customers of Ujala Detergent Powder can participate by scanning a QR Code printed on the specially marked promo packs of Ujala Detergent Powder range of products.
2. The contest is valid only in the state of Kerala from 15/07/2024 to 12/10/2024 (hereinafter referred as "Contest Period").
3. During the Contest Period:
• 12589 winners will be selected to win Rs.50 Cashback
• 12589 winners will be selected to win Rs.50 Flipkart Voucher
• 17 winners will be selected to win Smartphones
• 05 winners will be selected to win Gold Coins
4. All IPR rights including trademark, copyright, and designs used are the property of their respective owners.
5. The Contest is subject to all applicable central, state and local laws and regulations.
6. Customers of Ujala Detergent Powder participating or seeking to participate in the Contest shall individually be referred to as "Participant/You/Your" and collectively as "Participants".
7. Jyothy Labs Limited or Premier Sales Promotions Pvt Ltd are not liable for any guarantee or warranty of the Smartphones or Gold Coins or Shopping Vouchers. The manufacturer’s warranty or guarantee will apply to the Smartphones or Gold Coins.
II. Agreement to Terms and Conditions:
1. By participating in this contest, Participants fully and unconditionally agree to and accept these Terms and Conditions available on www.happiestonam.com "Contest Website"). The decisions of Jyothy Labs Limited will be final and binding in all matters related to the Contest. Successfully entering the Contest and winning a prize is subject to all requirements set forth herein.
2. Jyothy Labs Limited reserves the right to exclude any person from the contest on grounds of misconduct or criminal record or for any other reasons, as it may deem fit and proper. No communication in the regard will be entertained. Jyothy Labs Limited reserves the right to terminate, modify or extend the Contest and/or deletion or addition of any of the terms and conditions of the Promo, at any time at its absolute discretion, without advance notice and/or assigning any reason thereof. All decisions of Jyothy Labs Limited in respect of the Contest and the prizes therein will be final, binding and conclusive.
III. Eligibility:
1. This Contest will be open to customers of Jyothy Labs Limited who are residents of the state of Kerala except for the Agency, employees of Jyothy Labs Limited including their immediate family.
2. The winners of the Contest must produce a valid government approved address proof to claim their rewards in the campaign at the time of verification.
3. This contest is open for adults above 18 years.
4. Jyothy Labs Limited or its Agency will not be responsible for any NDNC (National Do Not Call) Registry regulation that will come into play. All Participants who participate will agree as per the terms and conditions that even if they are registered under NDNC, DND (Do Not Disturb), Jyothy Labs Limited or its Agency will have all the authority to call such shortlisted winners by virtue of them having voluntarily participated in the Contest Jyothy Labs Limited shall not be responsible if You missed on your prize as a result of DND activation Your number and You shall not claim the prize once forfeited.
IV. Contest Period & Contest Timings:
1. The contest will commence from 12:01:01 AM on 15/07/2024 to 11:59:59 PM on 12/10/2024.
2. 25200 winners will be selected between 12:01:01 AM on 15/07/2024 to 11:59:59 PM on 12/10/2024 during the contest period.
3. Time of participation will be defined as the time at which the entry is received through the web-chatbot mode of participation at Jyothy Labs Limited.
4. Entries coming outside the Contest Period will not be considered for winner selection.
5. The contest shall run on the following SKUs of Ujala Detergent Powder:
a. Ujala Detergent IDD Rs 10
b. Ujala Detergent IDD 500gm
c. Ujala Detergent 1DD 2Kg
d. Ujala Detergent IDD 1Kg
e. Ujala Detergent IDD 4Kg + Bucket
f. Ujala Detergent IDD 4Kg + 1Kg Free
V. Prizes:
1. During the Contest Period, winners will be selected for Rs.50 shopping voucher. Therefore, there will be a total of 12589 such prizes which will be declared during the contest period.
2. During the Contest Period, winners will be selected for Rs.50 cashback. Therefore, there will be a total of 12589 such prizes which will be declared during the contest period.
3. During the Contest Period, winners will be selected for a Smartphone. Therefore, there will be a total of 17 such prizes which will be declared during the contest period.
4. During the Contest Period, winners will be selected for a Gold Coin. Therefore, there will be a total of 05 such prizes which will be declared during the contest period.
VI. How to Participate:
1. Any participant can enter once during the day with a particular valid barcode during the Contest Period from a mobile number.
2. Scan the QR code or visit www.happiestonam.com
3. Customer will be asked to complete their registration by entering their name, email ID, mobile number followed by a barcode along with the image of the promotional pack purchased by the customer.
4. Upon completing their registration customer will be asked to choose 3 out of 4 reward options available on the web-chatbot.
5. Once the customer submits their preferred options of the reward, they will receive an acknowledgment message along with an Onam Greeting Card which can be downloaded and shared by the customer to their friends and family.
6. Jyothy Labs Limited and the Partner Agency shall not be responsible for (including but not limited to):
i. For any SPAM generated messages
ii. For the Operator Code not being displayed on the user's mobile phones
iii. For any SMS message delivery failures
iv. Any lost, late or misdirected computer transmission or network, electronic failures or any kind of any failure to receive entries owing to transmission failures or due to any technical reason
v. If the participant has registered himself to the DND of the telecom provider/ the participant has registered with National Do Not Call Registry/
vi. Participant has specifically requested for not receiving messages for the specific campaign
vii. Other conditions beyond its reasonable control
viii. Jyothy Labs Limited or Premier Sales Promotions Pvt Ltd shall not be responsible for any charges, levies, costs incurred by the end consumer to participate in this contest.
VII. Winner Selection:
1. Participant can win a maximum of 1 Flipkart voucher of Rs. 50/- ( Rupees Fifty only) or Cashback of Rs. 50/- ( Rupees Fifty only) or Smartphone or Gold Coin during the Contest Period from a mobile number, email ID, address, or household.
2. From the Valid Entries received, the Organizer will select 25200 winners who will win either of the Prizes as specified in cluse V throughout the Promotion Period (“Winners”)
3. Winners will be selected by the Organizers using randomizer software irrespective of the time of the entry.
4. Prizes will be given subject to the Winner satisfying the verification process of Jyothy Labs Limited.
5. The Prize cannot be transferred, exchanged or redeemed for cash. In the event that the Winner does not claim the prize in the time and manner stipulated, then the prize will automatically lapse and cash will not be awarded in lieu of the prize. Prizes must be taken as offered and cannot be varied. Any unclaimed prize is not-transferable, non-refundable and non-redeemable for other goods or services and cannot be taken in exchange for cash.
6. Any unused prize is not-transferable, non-refundable and non-redeemable for other goods or services and cannot be taken in exchange for cash.Jyothy Labs Limited shall provide the prize on an "as-is basis" and without any warranty or guarantee concerning the quality, suitability or comfort of the Prize, and Jyothy Labs Limited and/or its associates, affiliates and/ or its management, directors, officers, agents, representatives shall not be responsible for or liable (including but not limited to the product and service liabilities) for deficiency and/ or defect of any product/service and/or the prize or for any kind of consequential damages/ loss, in any manner whatsoever. If any Participant has any grievance with respect to the Prize, he/she may directly contact the manufacturer.
7. The image of the prize depicted on the press ads/posters/TVC's/pack shots etc. are for illustrative purposes only and the actual prize may vary from the depiction made.
8. Jyothy Labs Limited or its Agencies shall not be liable for any loss or damage of the Prize due to Act of God, Governmental action, Force Majeure circumstances and / or any other reasons which are beyond the reasonable control of Jyothy Labs Limited/ its Agency, and under no circumstances, Jyothy Labs Limited shall be liable to pay any compensation whatsoever for such losses.
9. Participant of the Contest who wins once during the Contest Period shall not be eligible to win any further prizes.
10. The winner generation for Mega Prizes will be done on the basis of Valid Unique mobile number.
VIII. Contacting Winners:
1. Once the Winners are selected, they will receive an SMS/Call confirming that they have won a reward with further instructions on how to redeem it.
2. No prize will be awarded if the information presented by the Participant(s) at the time of entering the Contest is factually incorrect.
3. In the event of death of the Winner, no claim from the nominee or his/her legal heirs of the Confirmed Winner shall be entertained for receiving the Prize.
IX. Publicity:
1. The Participant/s undertake and irrevocably and unconditionally permit Jyothy Labs Limited to cover the Contest through various media including newspapers, radio television news channels, internet, point of sale materials, etc., and shall not raise any objection, protest or demur to such coverage or in this regard.
2. The Winners must, at the request of Jyothy Labs Limited, participate in all promotional activity (such as publicity and photography) surrounding the winning of the Prize, free of charge, and they consent to Jyothy Labs Limited using their name and image in promotional material.
X. Intellectual Property:
1. All right, title and interest, including but not limited to the Intellectual Property Rights, in the promotional material(s) and in any and all responses received shall vest solely and exclusively with Jyothy Labs Limited at all times. Jyothy Labs Limited or any person or entity permitted by Jyothy Labs Limited in this regard shall be entitled to use the responses received or any information in connection with the entry in any media for future promotional, marketing, publicity and any other purpose, without any permission and or payment to the Participant.
2. All material submitted in connection with the Contest (whether written, audio, electronic or visual form, or a combination of those) or any photographs, video and/or film footage and/or audio recording taken of Participants are assigned to Jyothy Labs Limited upon submission and become the property of Jyothy Labs Limited exclusively. Jyothy Labs Limited may use the material in any medium in any reasonable manner it sees fit. Copyright in any such material remains the sole property of Jyothy Labs Limited
General Terms & Conditions of the Contest:
1. Each Participant represents and warrants that he/she is legally competent to enter into binding contracts under applicable laws. By taking part and/or entering into the Contest the Participant warrants that all information provided by Participant regarding Participant's name, age, state, city, address, phone number, etc., is true, correct, accurate and complete.
2. The decision of Jyothy Labs Limited or its Agency, as regards the selection of winners and distribution of the Prizes shall be final, subject only to Jyothy Labs Limited 's approval. No correspondence or any other claims whatsoever, in this regard will be entertained.
3. No queries, claims, dispute, complaints or grievances shall be entertained by Jyothy Labs Limited and its agency after 30 days from the date of the closure of the contest.
4. Participant can win a maximum of 1 prize during the Contest Period. If a participant has won a cashback or a Flipkart voucher or smartphone or a gold coin then the Participant will not be eligible to win any further prizes.
5. All applicable taxes will be borne by the Winner.
6. Wherever Gift Tax is applicable, the amount will be borne by the customer.
7. The prize cannot be exchanged and is not transferable and cannot be converted into cash.
8. The Agency shall provide the prize on an "as-is basis" and without any warranty or guarantee concerning the quality, suitability or comfort, and Jyothy Labs Limited and/or its associates, affiliates and/ or its management, directors, officers, agents, representatives shall not be responsible for or liable (including but not limited to the product and service liabilities) for deficiency and/ or defect of any product/service and/or the prize or for any kind of consequential damages/ loss, in any manner whatsoever. If any Participant has any grievance with respect to the prize, he/she may directly contact the manufacturer.
9. Jyothy Labs Limited reserves the right to change, defer, alter or cancel this Contest in part or full, or change any or all of the terms and conditions that are applicable, without giving prior intimation/notice of any kind and will not be liable for any consequential losses/damages. Any decision of Jyothy Labs Limited in this regard and in general with respect to this Contest and the terms and conditions thereto shall be final, binding and conclusive.
10. Nothing contained herein amounts to a commitment or representation by Jyothy Labs Limited to conduct further Contests.
11. The decision of Jyothy Labs Limited shall be final in all regards and no communication shall be entertained in this regard. None of the provisions of these Terms and Conditions shall be deemed to constitute a partnership or agency between any Participant and Jyothy Labs Limited and the Participant shall not have the authority to bind Jyothy Labs Limited in any manner whatsoever.
12. Jyothy Labs Limited or any of its respective officers/employees/directors shall not be responsible for delayed, lost, mutilated, corrupted or illegible documents etc.
13. Jyothy Labs Limited or its Agency shall not be liable to perform any of its/their respective obligations under the Contest or in respect of the prize where it is unable to do so as a result of circumstances beyond its/their control in the nature of fire, explosions, natural calamities, state emergency, riots, or any other Force Majeure condition, etc., and shall not be liable to compensate the Participant in these circumstances.
14. Jyothy Labs Limited or it’s agency shall not be accountable/liable for any disruptions/stoppages/interruptions or cancellation of the Contest due to any government restrictions.
15. Failure to exercise or delay in exercising a right or remedy provided hereunder or by law does not constitute a waiver of the right or remedy or waiver of other rights or remedies on the part of Jyothy Labs Limited or its Agency.
16. Jyothy Labs Limited or its agency accepts no responsibility for late, lost, incomplete, incorrectly submitted, delayed, illegible, corrupted or misdirected entries, loss of SMS, loss of internet connectivity, unique codes, documents, demand drafts, claims or correspondence whether due to error, omission, alteration, tampering, unauthorized data hacking, deletion, theft, destruction, virus attack, transmission interruption, communications failure, hardware failure or otherwise. Jyothy Labs Limited or it’s agency shall not be liable for any consequences of user error including (without limitation) costs incurred.
17. If a Participant is dissatisfied with the Contest or the Contest rules and/or any content or any requirements of the Contest form, the materials available related thereto, or with these terms and conditions, his/her sole and exclusive remedy is to not participate in the Contest.
18. If a person chooses to access the Contest Website from outside India, he/she shall do so on his/her own initiative and shall be responsible for compliance with applicable local laws of the country.
19. The operational part of the scheme like delivery of gift shall be managed by the Premier Sales Promotions Pvt. Ltd; However, product will be distributed through Jyothy Labs Limited Distributor/dealer.
20. The participation in the Contest is purely voluntary and the same shall be construed as an acceptance of the terms and conditions stipulated herein.
21. Validity of Prize cannot be extended, OR new Prize cannot be provided against the expired/unused Vouchers.
22. All disputes arising out of or in connection to this scheme are subject to exclusive jurisdiction of the courts in Mumbai only.
Terms and Conditions – Cashback
1. This Prize entitles the Winner cashback in their Bank Account Or UPI. The customer will be responsible for their choice of the cashback transfer method. The denomination of the cashback will be mentioned on the voucher/scratch card.
2. Any consumer purchasing promotional product will stand a chance to win INR 50 cashback provided they participate in this contest following the steps to participate laid out herein.
3. By redeeming the Prize a Participant agrees to be bound by the terms and conditions below (“Conditions”).
4. These Conditions apply to every person (“Participant”) redeeming the offer given by Premier Sales Promotions Pvt Ltd, No claim shall lie for any redemption requests made after the expiry of the Offer Period.
5. The customer will be responsible for entering details such as UPI ID, Account Number etc. Premier Sales Promotions Pvt Ltd. will not be responsible for any incorrect entries or details on the promotion website. No change in details will be entertained once you have submitted the booking.
6. The payment processing partner holds the right to refuse transactions deemed fraudulent as per their policies. In the event of any fraud detection, Payment processing partner reserves the right to modify/change, discontinue, terminate, withdraw the Offer at any time during the Contest Period.
7. In no event shall Premiere Sales Promotions Pvt Ltd or its partner agency be held liable for any issues relating to the redemption of the voucher including redemption request not being honoured by Payment processing partner
8. In no event shall the maximum liability exceed the value of the voucher i.e. Rs. 50.
9. Any disputes or differences in connection with the offer shall be governed by laws of India and shall be subject to the exclusive jurisdiction of the Courts at Mumbai.
10. The payment processing partner reserve the right to restrict cashback for any account with suspicious behaviour or invalid details/credentials. The cashback processing partner has the right to ask for documents to prove the customer/user identity.
11. This offer is subject to promotional availability and government regulations.
12. A maximum of one voucher / reward can be used per person, per mobile number, per email id, per account during the promotion period.
Terms and Conditions – Flipkart Voucher
1. The Prize/Gift Cards can be redeemed online against Sellers listed on www.flipkart.com or Flipkart Mobile App or Flipkart m-site ("Platform") only.
2. Gift Cards can be purchased on www.flipkart.com or Flipkart Mobile App using the following payment modes only - Credit Card, Debit Card and Net Banking.
3. Gift Cards can be redeemed by selecting the payment mode as Gift Card. The Gift Card payment option is available for single orders with multiple sellers.
4. Gift Cards cannot be used to purchase other Flipkart Gift Cards or Flipkart First subscriptions.
5. Gift Cards cannot be used to make bulk purchases on the Platform.
6. If the order value exceeds the Gift Card amount, the balance must be paid by Credit Card/Debit Card/Internet Banking. The Cash on Delivery payment option cannot be used to pay the balance amount.
7. If the order value is less than the amount of the Gift Card, the outstanding balance (after deduction of order value) will reflect under the same Gift Card and can be used for subsequent transactions.
8. Gift Cards are valid for a period of 12 months from the date of issuance.
9. The cardholder may request for revalidation of the expired Gift Card. Upon receipt of such request the Gift Card may be revalidated after due verification and maybe subject to additional terms and conditions.
10. Gift Cards cannot be redeemed for Cash or Credit.
11. Gift Cards issued to you on account of damaged, defective, or missing products must not be transferred to any other account. Pine Labs/Flipkart reserves the right to cancel such Gift Cards if the same have been found to be transferred to any other account. You are solely responsible for the safety and security of the Gift Cards.
12. Flipkart.com/ are not responsible for any acts of omission or commission if Gift Card is lost, stolen or used without permission.
13. Once the Gift Card has been sent to you, you are bound to protect the Gift Card PIN or Gift Card number as confidential. In the event of any misuse of the Gift Card due to loss of any such confidential details due to the fault of the purchaser, Jyothy Labs shall not be responsible for the same.
14. You can combine a maximum of 15 Gift Cards in a single order at the time of checkout. In case you wish to redeem more than 15 Gift Cards on a single order, please add the Gift Cards to your Wallet.
15. Flipkart.com/assume no responsibility for the products purchased using the Gift Cards and any liability thereof is expressly disclaimed.
16. Gift Cards once purchased, cannot be cancelled by the Purchaser. Any cancellations shall be at the sole discretion of Flipkart/
17. You can only purchase 100 Gift Cards in a 30-day period and the aggregate value of the Gift Cards purchased cannot be more than Rs. 100,000/- (Rupees One Lakh only) in a month. Purchases exceeding these limits shall be cancelled automatically.
18. Pine Labs/reserves the right to cancel Gift Cards if the same have been found to be purchased using fraudulent means. In such cases, the funds shall be credited back to the same source from where these were received.
19. In the event that the beneficiary/Know Your Customer ("KYC") details as per RBI Guidelines are found to be incorrect/insufficient, Flipkart.com retain the right to cancel the Gift Card issued.
20. There is no fee or other charges associated with Gift Card purchase.
21. Gift Cards cannot be reloaded or resold.
22. Any offer on Gift Cards including offers by banks and instant cash backs could be withdrawn anytime at the sole discretion of Flipkart
23. For Dispute and Liability - Please refer the Customer Grievance policy for dispute resolution, unauthorized transactions and liability related aspects at https://www.qwikcilver.com/grievance-policy/
24. E-Gift Cards are normally delivered instantly. But sometimes due to system issues, the delivery can be delayed up-to 48-72 hours.
Terms and Conditions - Merchandise
1. Campaign Partner will ensure to supply product merchandise in good condition, However, Campaign Partner & Jyothy Labs Limited shall not be liable/responsible for any defect in the product. The guarantee and warranty of the product shall be transferred, as received from the Manufacturer / Distributor.
2. The operational part of the scheme like handling and distribution of Prize, shall be managed by the Campaign Partner. However, promo product (promo packs of detergent powder) will be distributed by Jyothy Labs Limited.
3. Prize will be delivered within 45 business days after the details have been confirmed by Winner to Campaign Partner.
4. Any complaints regarding the non-delivery of the product should be made within 7 days from the time of dispatch (intimated through E-mail/SMS) of the products by Campaign Partner
5. As a practice, courier companies try to deliver the product 2 times to the customer if at the first instance courier company couldn’t reach the customer for various of reasons such as (not limiting to) not at home, phone switched off, change of delivery address, wrong address etc. If the product is returned in such cases, Premier Sales Promotions Pvt. Ltd. will not be liable to dispatch the product again and if the delivery of the Prize is not accepted even the 2nd time then , the Prize shall be forfeited and no complaints shall be entertained by Jyothy Labs Limited.
6. Any dispute arising out of or in connection with or as a result of the facility shall be subject to the exclusive jurisdiction of the courts of Mumbai only.
7. Product once delivered cannot be replaced under any circumstances.
8. Campaign Partner will offer product warranty in case it is offered by manufacturer/distributor and all claims towards warranty need to be taken up with the manufacturer/distributor directly.
9. No request for change in color, size, model etc. will be entertained by Campaign Partner or Jyothy Labs Limited.
Privacy Policy
1. We value your trust and respect your privacy.
2. By participating in the Contest and accessing the Website, certain personal information linked to you or to identify you (such as name, date of birth, profile picture, pictures, address, email address, registered mobile number, your location details, your government identification documents) shall be collected, whether voluntarily provided by you to us in connection with the Contest or otherwise (“Personal Information”).
3. We will not sell, share or rent your Personal Information to any third party or use your email address/mobile number for unsolicited emails and/or SMS. Any emails and/or SMS sent by us will only be in connection with the Contest.
4. Use of Personal Information shall only be for the purpose of carrying out the Contest; promoting/ marketing/ publicity for the Contest; administer/ enhance the security of the Website; resolve disputes, if any, between us.
5. We may share your Personal Information with selected partners/third parties for the purposes of the Contest.
6. By participating in the Contest and/or accessing the Website, you consent to our use of your Personal Information, including photograph/s submitted by you while participating in the Contest in our social medial handles, annual reports, marketing materials, etc.
Contact
If you have any queries in connection with this Terms and Conditions and Privacy Policy, please email us at customercare@jyothy.com or write to our Grievance Officer at the following address:
Jyothy Labs Limited
Ujala House, Ram Krishna Mandir Road,
Kondivita, Off Andheri Kurla Road,
Andheri East, Mumbai-400059
